This email was just sent to all KOC Convention Attendees.

Dear KOC Member,

We are less than two weeks away from the 2019 Keepsake Ornament Convention and we can’t wait for you to Experience the Magic! We’re excited to share a few updates that we hope will help as you begin to finalize your plans. Most of this information is also on the website and event app  so remember to log in for updates as we draw even closer to convention.

Registration, Reservations and Sign Ups

  • Conference registration deadline: More is definitely merrier but the conference registration window is closing soon — July 31. Remind friends and family members that it’s their last chance to join you!
  • Mobility rentals: As a reminder, scooter and wheelchair rentals are available through Chuck’s Mobility on a first come, first served basis and must be reserved before the convention. Click here to complete the rental reservation form and insert “KOC” to indicate the venue.
  • Activity Session sign-ups: You’ll be excited to know that we have additional spots available in some of the activity sessions and that restrictions of signing up for each session just once have been lifted!  If you like, you can modify your registration online or on the app to add activity sessions until the sessions reach capacity. As a reminder, artist signings sessions are still limited to one per artist grouping per attendee.

Preparation

To create your own personal agenda, we recommend using the documents below to fill in the sessions and times you’ve registered for. You can also print your personal agenda by logging into the event website.

  • Click here to download and print the convention agenda at a glance.
  • Click here to download and print a blank activity session schedule.
  • Click here to download a blank artist signing schedule.

Event Experience Updates

  • Meet and Greets: We’re excited to announce that Ken Wingard will co-host the Hallmark Channel’s “Home & Family” Trim Your Home activity session with Maria Provenzano. He will also join Maria for a Meet & Greet in North Pole Village Thursday, August 8 from 6 – 7 p.m. Join us and get your picture taken with the stars of the Daytime Emmy Award nominated “Home & Family.” Check the event app and website for additional Meet and Greet opportunities throughout the day on Thursday.
  • Ken’s Graduation: You’ll also have a chance to say “goodbye” to Master Artist Ken Crow and help give him a proper retirement send off by sending him a Hallmark card at the Cards and Crafts station inside North Pole Village. While your time with Ken during your Artist Signing will be short, you will see more of Ken throughout the entire event – at Friday morning’s Experience the Magic Special Presentation, at both evening events and in the Saturday’s Keepsake Artist Interview sessions.
  • Magic of Christmas Evening Event: We look forward to seeing you at the Magic of Christmas Saturday evening event where, together, we will help give the gift of Christmas to children who need it most. Silent and live auction proceeds will benefit the Kansas City area Boys & Girls Clubs of America, giving each child a $100 Christmas gift card! Click here for a preview of available auction items and prepare your bids!

Product and Product Shop Updates

  • Online order deadline: Hurry! The option to purchase product online and receive a $15 Hallmark Gold Crown gift card when you pick your product up will close at 11:59 p.m. CST July 31. Can’t purchase that soon? No worries. You will still have an opportunity to purchase onsite in Santa’s Workshop Product Shop starting August 8 at 9:00 a.m.
  • The Artist Studio Piece: This year’s studio piece, “The Magic of Christmas North Pole Village,” has been pre-signed by all your favorite artists who contributed to the design, and it’s available for pre-purchase or onsite at Santa’s Workshop Product Shop.  Check out this video to see the artists signing this one-of-a-kind ornament.
  • This year Santa has reorganized his workshop and you can expect: Lots of volunteers helping you get to the right place inside the product shop.
    • An easy pick up line for pre-purchased orders including pre-purchased Mystery Bags and t-shirts.
    • All product for sale will be on display in the center of the room for you to check out. Make sure to take a look at all of the new convention products and souvenirs we’ve added this year!
    • If you decide to purchase product you love, you will pick up an order form, check the items you’d like to purchase and hop into our product shop purchase line, where your badge will be scanned and your order will be fulfilled.
    • Shipping and Returns can also be found in this space.
  • The Mickey’s Dognapper ornament is back in short supply: If you are among the attendees who were not able to purchase this ornament during your registration, you may have an opportunity to do so onsite on a first come, first served basis. Starting Friday morning at 8:00 a.m. in the product shop, we will offer one Dognapper ornament per registrant for purchase while supplies last. There will be a separate line for this purchase, and we will be scanning badges to ensure only attendees who have not yet purchased the item will have the opportunity to buy.
  • Exclusive ornament restrictions lifted Saturday morning: We know when it comes to Hallmark Keepsake ornaments, one is never enough, so we will lift the one ornament per person restriction Saturday at 8:00 a.m. in Santa’s Workshop Product Shop. Saturday only you’ll be able to purchase up to five of each exclusive ornaments each time you get in line as while supplies last.

We hope this email helps you plan your convention experience. Look for more information heading your way soon.

Sincerely,

KOC Convention Team

For questions, call 1-800-Hallmark. Specially trained KOC Care Agents are available 7 days a week to help.

We can’t wait to see you!