This email communication went out to those registered for the 2019 Convention.


Dear KOC Member,
The 2019 KOC Convention will be here before we know it and we’re so excited to share more about the fun that awaits you. From now on, leading up to convention, watch for updates and exciting previews via email every few weeks. Please note: If you are a group leader who registered multiple members using a single email, please share these email messages with your entire group.
FYI: Important Things For You To Know
We wanted to make sure you’re aware of a few artist participation changes at the event.
- Retired Artist Signings – Retired artist Don Palmiter is no longer able to participate in the convention. However, we’ve been able to add retired artist Sue Tague to this group.
- “Trim Your Home” Activity Session – Keepsake Artist Joanne Eschrich has been added to this session so now either Joanne or Keepsake Artist Ken Crow will share their holiday expertise alongside Hallmark Channel’s Maria Provenzano. More information to come about the exact session times that Joanne and Ken will each be attending.
New and Noteworthy
We heard you in 2017! Here are a few more details on improvements we are making for this year’s event.
- Enhanced Evening Dinners – Friday’s Winter Wonderland buffet dinner will provide choices to please everyone’s taste buds. Saturday’s Magic of Christmas dinner will be a slightly more formal plated dinner. All meals will accommodate known dietary restrictions. If you have special dietary needs, be sure to let us know by clicking “modify your registration”on the convention website.
- More Opportunities to Connect – Plan time to meet with new and old friends! With flexible time to explore North Pole Village, Local Club dinners on Thursday and two optional movie nights on Thursday and Friday, you’ll have plenty of time to catch up and make memories with your fellow collectors. Watch for more information about Local Club dinners and the North Pole Village in upcoming convention email updates.
- Less Lines, More Fun – With your registration, you’ve reserved your spot for the artist signings and activity sessions you want. The artist signing line process has been improved. You will have an assigned place in line during your time slot. Everyone will get through in their time slot, and we’ve built in a passing period to get to your next signing with plenty of time if you’re signing back-to-back. Also building your own schedule means no waiting hours in line to participate in activity session fun. We’ll simply scan your badge and you’re in. Doors to activity session rooms will open 10 minutes prior to the scheduled start time.
Reminder
- If you haven’t already, there’s still time to purchase all the available convention exclusive ornaments and earn a $15 gift card to Hallmark Gold Crown. Simply “modify your registration” on the convention website to make your additional purchases.
We can’t wait to see you in August!
Sincerely,
KOC Convention Team
For questions, call 1-800-Hallmark. Specially trained KOC Care Agents are available 7 days a week to help.

Have you seen the email about the event gifts? How do we complain asbout this? I can’t stay for Saturday night so I’m losing one of the ornaments they promised when I registered. It’s not right!!